Your Home, Your Investment, Our Commitment

Setting the standard in providing a hassle-free experience for today’s real estate investor. Whether it’s a simple returned phone call, a knowledgeable response or delivering your financials on time – every month – we understand your needs. Let us show you how our experience can serve you --

The property management of your home includes six major areas of involvement:

• Screening and placement of tenants
• Collection of rents and deposits
• Supervision of maintenance
• Payments to vendors
• Property inspections
• Accounting

Screening and placement of tenants

We want good tenants as much as you do! We pride ourselves in the quality of tenants we are able to attract. Our extensive tenant screening and credit investigations help assure this.

Vacancies are expensive for both of us. We make every effort to keep our vacancies to a minimum. Our aggressive marketing technique allows your property to be presented to the largest possible market in the shortest possible time. (See our 8 Point Marketing Plan on the last page.)

We have found that the most effective combination to lease properties quickly to the best possible applicants is to price them realistically, and to present the property in its best possible physical condition. Therefore, the owners’ assistance in these areas becomes an important part of the leasing process.

Applicants are required to complete a rental application and to provide credit information and references. We run a total credit check on all prospective tenants, looking for any history of delinquent payment habits, unpaid judgments, repossessions, bankruptcies or evictions . In addition, we verify employment and income through current paystubs, bank statements and/or tax returns. We also advise tenants that any delinquencies will be reported to the credit bureaus! This has proven to be extremely effective in stopping late rental payments.

Once a tenant’s application has been approved, appointments are made to approve the actual lease agreement. We review the lease thoroughly. This gives us a chance to answer any questions and to carefully explain the tenants’ responsibilities as well as our company policies and procedure. This attention to the tenants’ needs greatly reduces misunderstandings and eliminates potential problems.

We undertake a move-in inspection using our Property Condition Report, documenting condition of the property both in writing and using photographs. We find that this helps develop a good working relationship with the new tenant and gives us one more chance to encourage our tenants to take pride in their home.

Once again, we want good tenants just as much as you do! We pride ourselves in the quality of tenants we are able to attract.

Rent Collection

All rent is due on the first of each month and delinquent thereafter if rent is received after the 3rd of the month. Late notices are sent on the 5th and proceedings are initiated if the tenant does not make immediate arrangements for rent payment. We feel that the collection of rent is one of the most important functions of managing your property.

Supervision of maintenance

Timely and competent maintenance is the key to protecting your investment. Our goal is to provide you with this important service at a reasonable price using only qualified personnel.

Routine repair and maintenance will be performed as needed and will be based on urgency and importance. For any major job we usually obtain written estimates from different companies, notify you, and obtain your approval before we proceed.

We insure the quality of the work performed by making spot checks and follow-up inspections. You are further protected because each job is fully documented in writing and supported with receipts.

Payments to Vendors

Upon authorization from you, we will make the mortgage payments as well as homeowner association payments and other relevant property service payments for you. Simply supply us with the necessary mortgage payment cards or coupons provided by your mortgage company or homeowner association. Payments can be deducted from your account balance automatically on a monthly basis.

If your property has a large, consistently negative cash-flow each month, arrangements are needed to keep an additional minimum balance amount in the account. We cannot be responsible for making payments when there are not sufficient funds in your account to cover the payment.

Property Inspections

Our main job is to protect your property. We make maintenance inspections on both the interior and exterior of the property and, if appropriate, document any discrepancies. It is also stated in our tenant Lease Agreement that we have the right to make routine inspections. Tenants are always notified in writing of a pending property inspection. Inspections are conducted with the tenants present, using the property condition report that was executed by the tenant upon move-in, comparing for any discrepancies. At the same time, we also check for preventive maintenance items.

Walters Home Management Company conducts annual inspections, and tenants who are doing a good job receive a letter thanking them for the time and care taken in maintaining their home. Tenants who are doing a less than satisfactory job are also notified, and then we follow up with a second inspection 10 days after the tenant has received the inspection report. If the tenant has not shown good faith by providing property maintenance or making requested repairs, we will begin proceedings to correct the problem at the tenant’s expense.

Accounting

Every transaction affecting your account balance is recorded and explained in detail. Our computerized accounting system enables you to see exactly what has transpired with your property on a monthly basis.

In addition to monthly statements, we also provide a complete year-to-date account summary on a monthly basis. This shows you each accounting transaction posted to your property during the year, such as total rents received, total mortgage payments made, total maintenance expenses, etc. This statement is specifically designed to simplify the year-end tax preparation job for you or your accountant.

Our monthly management fee is payable when the rent payment is received. It is automatically deducted from your account each month and is itemized on the Owner’s Statement you will receive.

References

We would be happy to provide you with references from any of our many clients.

Areas We Serve:

• Scripps Ranch
• Carmel Mountain Ranch
• Rancho Penasquitos
• Rancho Bernardo
• Poway
• Escondido
• Mira Mesa
• Sorrento Valley
• Sorrento Mesa
• La Jolla
• UTC
• Cardiff
• Del Mar
• Encinitas
• Solana Beach
• Leucadia
• La Costa
• Carlsbad
• Oceanside
• Vista
• San Marcos
• San Elijo Hills

Contact Us

Walters Home Management
16516 Bernardo Center Dr
Suite 200
San Diego, CA 92128

Ph: (858) 675-9515
Fax: (858) 675-7457
Email: info@twhmc.com
DRE #01255583